Playback Issues
Frequently asked questions regarding playback
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I have an iPhone/iPad and Casting option isn’t showing up for me
In some cases casting icon doesn’t show up on the lower edge of the player to iPhone/iPad owners. If you…
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I can’t play the video on my TV!
Check if you have issues on all your devices (phone, tablet, laptop, PC…) or just your TV. Different manufacturers (Samsung,…
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Video isn’t showing up? What to do?
Clear cookies, clear cache, try a different browser. Here’s a handy guide for most browsers. Try using a different network.…
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Does the player support Casting feature?
Yes it does! Our new player supports casting feature so you can easily cast the video from your phone/tablet/laptop or…
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